Just Between Friends Earns Spot as a Top Franchise Leader on Franchise Business Review’s 2017 List
Independent Research Data Shows Franchisees Are Highly Satisfied with Just Between Friends’ Leadership
Tulsa, Okla. – Just Between Friends Franchise is pleased to announce that independent franchisee satisfaction research firm, Franchise Business Review, identified Just Between Friends and CEO Shannon Wilburn as one of only 41 franchisors to qualify for its 2017 list of the Top Franchise Leaders.
Just Between Friends is North America’s Leading Children’s Maternity & Consignment Sales Event. Co-founder & CEO Shannon Wilburn started the company in her living room in 1997 and today there are more than 150 franchises in 30 states and Canada.
To select the executives on the list, Franchise Business Review analyzed 18 months’ worth of data from approximately 30,000 franchisees representing 334 brands regarding their brands’ leadership and culture as well as their overall satisfaction with their brands and their likelihood to recommend them to others.
Just Between Friends’ franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including leadership, training & support, operations, franchisor/franchisee relations, and financial opportunity.
“Each of the executives on this list have proven they have the business acumen and skills to continually raise the performance bar in franchising,” said Eric Stites, CEO of Franchise Business Review. “But what makes this list so unique is that it is the only list of franchise leaders compiled solely on feedback from their franchisees. The fact that Shannon Wilburn was chosen by the people whose business success is dependent on her leadership is a true testament to her talent, vision, and dedication to franchisee satisfaction.”
This award means so much to Shannon and the entire team at Just Between Friends. We strive to not just meet but to also exceed our franchisees’ expectations. When they succeed we succeed,” added Erin Patrick, Director of Operations for Just Between Friends Franchise Systems, Inc.
Visit FranchiseBusinessReview.com to see the full list of 2017 Top Franchise Leaders.
About Just Between Friends Franchise
In 1997, Just Between Friends was created in a living room in Tulsa, Oklahoma when Shannon Wilburn, a mother of two young children, and her friend Daven Tackett hosted a sale with 17 friends as consignors and had gross sales of $2000. In 2016, that same sale hosted two events and grossed almost 1 million dollars. The sales caught on with families and grew, so in 2003, they formed Just Between Friends Franchise Systems, Inc. Wilburn is now sole owner and CEO of Just Between Friends Franchise Systems, Inc., which has 153 franchises in 30 states and one in Canada for a total of 154 franchises. System wide sales in 2016 topped 29 million and they expect to top 31 million in 2017. For the last three years, Forbes Magazine named Just Between Friends one of the top ten franchises in the United States in the under $150,000 investment category. JBF was also named one of Entrepreneur Magazine’s Top 500 Franchises for the last five years. Just Between Friends Franchise Systems Inc. also received a “Franchisee Satisfaction Award” and was named in the Top 50 franchises by “Franchise Business Review” for the past seven of the last eight years. JBF has been featured on numerous national television shows including The Today Show, Good Morning America, Real Biz with Rebecca Jarvis, Fox News, CBS Early Show, ABC News, CNN, Headline News, Inside Edition and CNBC’s The Big Idea. They have also been featured in Entrepreneur Magazine, Wall Street Journal, Inc.com as well as many top markets including Seattle, Minneapolis, Denver, Dallas, Houston, San Francisco and Philadelphia and on popular websites www.yahoo.com, www.sheknows.com and Disney website www.family.com.
About Franchise Business Review
Franchise Business Review (FBR) is the only independent market research firm that specializes in benchmarking franchisee satisfaction based exclusively on ratings and reviews from franchise owners. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at http://www.FranchiseBusinessReview.com.
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